Shipping Information
Last updated: 28 October 2026
Vamip offers products sourced through a network of fulfilment partners. Many items are dispatched from overseas, including China. That brings more product choices but can mean longer deliveries than shipping from a local US warehouse.
Here you can learn where orders ship from, how long international delivery may take, how tracking works, why items may arrive separately and what to do when a shipment is delayed or missing.
1. Where we ship
Vamip currently accepts orders for eligible addresses in the United States. Product availability may depend on the destination, courier coverage, and address type. Some remote locations, PO boxes, and military addresses may not be supported for every item.
If checkout cannot offer shipping to your address, please contact us before buying. We do not currently advertise shipping to every country.
2. Where orders ship from
We work with independent suppliers and fulfilment partners. Many Vamip products are shipped directly from China or other overseas locations, rather than a US warehouse. Some items may be shipped from elsewhere depending on supplier availability.
The item’s shipping origin, carrier and route may vary. Please allow for international shipping and customs procedures when relevant.
3. Order processing and dispatch
An order must be reviewed, prepared, packed and handed to the carrier. The time required depends on supplier operations, the item and availability. Processing time is separate from delivery time.
We do not promise same-day dispatch or overnight shipping. We aim to ship within any timeframe communicated at purchase or required by applicable law. If we cannot dispatch on time, we will notify you about the delay and available cancellation or refund options.
4. Delivery times and estimates
Some overseas orders can take several weeks to arrive. Transit depends on the shipping origin, destination, customs, carriers, holidays and unexpected disruption. A single fixed delivery timeframe would not accurately cover every item.
Any estimated delivery date communicated with an order is an estimate rather than a guaranteed arrival date. Please contact us before buying an item needed by a specific date.
5. Shipping costs and free-shipping offers
Available shipping services and fees can depend on the item, address and offer. Vamip may advertise free shipping on qualifying orders, which does not mean every purchase qualifies. We do not specify a universal free-shipping threshold on this page.
Any applicable delivery charge should be clear before payment. If the checkout does not show an available shipping method or the cost is unclear, email support@vamip.com before ordering.
6. Tracking your order
Tracking details may be shared after a fulfilment partner or courier registers the shipment. A number may not show activity immediately. Updates may also pause while the package passes between carriers, depots or customs.
A shipping label does not necessarily mean the parcel has left its warehouse. If you cannot find tracking details, contact Vamip with your order number.
7. Multiple parcels and partial deliveries
One order can contain products from different suppliers or warehouses. This means your items may arrive separately on different days, with more than one tracking number.
If only part of the order arrives, check each available shipment update. Contact our team if you need help identifying which products remain in transit.
8. Customs, duties and taxes
International orders may be reviewed by customs or subject to duties, taxes and carrier handling fees where applicable. Any such charges depend on the destination’s rules, the product and shipment details.
We cannot promise all orders are duty-free or all import-related costs are prepaid. Charges not included in the confirmed checkout total may be collected separately where legally applicable. Ask Vamip before ordering if you need clarity for a specific item.
9. Delays and shipping disruptions
International shipping can be delayed by transport interruptions, customs checks, severe weather, holidays, carrier congestion, supplier shortages or incorrect delivery information.
If we cannot ship within a stated timeframe or the time required by law, we will explain the situation and your options, including consenting to a revised dispatch date or cancelling the unshipped order for a refund where required.
10. Changing your delivery address
Please check your full street address, apartment or unit, ZIP code, email and telephone details before completing an order. An incorrect address can cause delivery problems.
11. Lost, missing or marked-delivered parcels
If tracking says delivered and you cannot find the package, check your building reception, mailbox, safe-drop location, delivery address and anyone who may have accepted it. The carrier may be able to provide more information.
If it remains missing or tracking has stopped updating for an unusually long period, contact us with the order number and tracking details. We will review the case and explain the appropriate next steps under your consumer rights.
12. Cancellations, returns and refunds
If you need to cancel an order, contact us promptly, preferably before dispatch. Cancellation may not be available once an order has been processed or shipped, subject to applicable law.
Our Returns and Refund Policy explains how to request help for damaged, defective, wrong or unwanted products. It generally provides a 10-day return request window after delivery, subject to eligibility and legal rights. Please do not send items directly to an overseas supplier without Vamip’s return instructions.
13. Shipping questions and support
For questions about availability, tracking, customs, delivery delays, missing parcels or incorrect address details, please contact Vamip.
Email: support@vamip.com
Contact: vamip.com/contact/
Include your order number, product name and tracking details where relevant. Do not share passwords, card numbers or verification codes. This policy describes general shipping practices, and specific order terms or mandatory legal rights may apply.
